Organizational and Human Excellence

 

High Performance

I help leadership teams build the capability to deliver on their strategy. As a result, they are able to leverage the talent they have, acquire the skills they need, and more effectively resource their priorities. The strategy has come alive and the teams are delivering results. Their leaders are stronger, more effective and more resilient.

I believe that high performance is the result of getting multiple systems to work in sync: financial, technical, operational, organizational, political, human and more … and that’s hard to do.

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To me, the human system is the most interesting, and the most critical in driving performance. People are complex, sometimes complicated, and ever-changing. It’s people that execute your strategy and help your business thrive ... or get in the way of quality, speed, innovation, success.


Working one-on-one with you and with your team, I’ll help you and your leaders:

  • Build a resilient, high-performing executive team that effectively responds to change

  • Develop and align your organization to more effectively deliver on your strategy

  • Address operational and organizational issues, particularly in virtual or distributed environments

  • Strengthen business performance through executive development and impactful coaching


 Services

action oriented

With an outside-in vantage point, I help leaders and their teams get a realistic understanding of priorities as a business, what changes they should be driving … and how to put that in motion. Having worked with both startups and corporations, my approach is to co-create projects that fit your needs as a leader, no matter where you are in the maturity cycle or growth curve.

 
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Strategic. Great communicator. Driven. Energetic. Fun. I’ve hired Susan at multiple companies now, and those are the reasons I keep doing it - she translates strategy into action and drives results in every organization I’ve worked with her.

Peter Karpas

Founder & CEO, Starsona


 Recently I’ve worked with companies to…

Strengthen business
performance

The fundamentals of
operational excellence

Build organizational
excellence

Set expectations for the behaviors that
lead to success

Develop High-Performing Talent

Raise the bar
on performance